The small print / Privacy
Privacy Policy
Effective September 14, 2026 · Verbaria is operated by Initial Finds LLC. The short version: your writing is yours, we collect what the product needs to work, we sell nothing, and you can take your words and leave — completely — whenever you want. Questions: support@verbaria.com.
Who we are
Verbaria is operated by Initial Finds LLC, 11750 W 135th St #1027, Overland Park, KS 66221, United States. For anything about your data, write to support@verbaria.com.
What we collect
Account data: your email address, optional name, and sign-in method. Your content: the writing, voice-note transcripts, brand profiles, and settings you create in the product. Usage and billing: which features run, AI usage counts and costs (so plan limits and our bills are honest), and subscription state from Stripe. Technical basics: logs and timezone needed to run and debug the service. We don’t run third-party advertising trackers.
How your content is used
Your writing is processed to provide the product — stored in our database, sent to the AI provider when you invoke an AI feature, and displayed back to you. We don’t use your private content to train AI models, and our AI subprocessor agreements don’t permit them to train on it either. Humans at Initial Finds LLC access your content only to support you when you ask, or to debug a problem affecting your account.
Why we're allowed to use your data
- To run your account and the features you use. Your account details, your writing, the AI features you press and your billing are needed to provide what you signed up for.
- To keep Verbaria secure and working. Logs, abuse prevention, usage counts and fixing a problem you report rest on our legitimate interest in running a safe, honest service.
- To teach you the product by email. We send people who created an account short emails on using Verbaria, based on our legitimate interest in helping you use what you signed up for. Every one has a one-click unsubscribe, and you can object at any time.
- To keep the records the law requires. Payment and tax records are kept because we’re legally required to.
Who processes data on our behalf (subprocessors)
- Vercel — application hosting, serverless compute, and media storage for images, audio, and video you create or upload
- Neon — the database where your account and writing live
- Anthropic — AI text generation — your prompts and relevant writing context are sent when you invoke AI features
- OpenAI — voice transcription when you use Speak or tell a story in your own voice, and image generation when that provider is selected
- Google (Gemini / AI Studio) — narration voices for Living Stories, and image generation when that provider is selected
- Recraft — image generation, when that provider is selected
- fal.ai — motion clips for illustrations, when that provider is selected
- Fly.io — turning a Living Story into a video file, when you ask for one
- Stripe — payments and subscription billing — we never see your card number
- ThriveCart — checkout for partner-referred purchases — we never see your card number
- PayPal — partner commission payouts, for partners only
- Transactional email (SMTP) — sign-in links and team invitations
- Upstash (QStash) — background job queue for durable, long-running work
- Kit — product and lifecycle email for subscribers
- Google — optional sign-in with Google, if you choose it
- DataForSEO — search-demand data for the Authority Map (keyword queries, never your writing)
If you connect your own integrations (for example WordPress publishing or your own API keys), data flows to those services at your direction under their terms.
Where your data is processed
Verbaria is run from the United States, and the providers listed above process data mainly in the US. When your data comes from the European Economic Area, the UK or Switzerland, those transfers rely on the data processing terms our providers offer, which include the European Commission’s Standard Contractual Clauses, or the EU-U.S. Data Privacy Framework where a provider is certified.
We send transactional email (magic links, receipts, run notifications) and, if you’re subscribed, product education you can leave with one click — every marketing email carries an unsubscribe link. We don’t sell or rent your address.
Your rights
Wherever you live, we honor the core rights: access (see what we hold), export (take your writing with you), correction, and deletion — Settings → Account deletes your account, content, and personal data from production systems, and cancels any active subscription. You can also ask us to limit how we use your data, object to a use based on our legitimate interests (including product emails), and withdraw consent wherever we rely on it. If you’re in the EU, the UK or Switzerland, you can complain to the data protection authority where you live or work, though we’d welcome the chance to fix it first. We keep minimal records the law requires us to keep (for example, tax records of payments). For anything else: support@verbaria.com, and we’ll respond within 30 days.
Retention and security
We keep your data while your account exists and delete it from production systems when you delete your account, except the legally required minimum. Encrypted backups kept for disaster recovery expire on a rolling schedule, so deleted data can remain in a backup until it expires. Data is encrypted in transit; access to production systems is limited to what operating the service requires. No internet service can promise perfect security — if a breach affects your data, we’ll notify you as the law requires and plainly.
Children
Verbaria isn’t directed at children under 16, and we don’t knowingly collect their data. If you believe a child has an account, contact us and we’ll delete it.
Changes
Material changes to this policy get the same treatment as the Terms: notice by email or in the product at least 14 days before they take effect.